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Timeshare Customer Service

Overview
Agents who work from home will assist members in placing their wait-list requests for a resort that is currently unavailable. Offer members alternative vacation options if their first choice is unavailable. Sell membership packages by advising members of the features and benefits of the Core, Gold, and Platinum levels as well as all products. Solve member concerns for first call resolution, ultimately avoiding escalation.
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Pay rate $9 + incentives
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Certification length: Approx. 5 weeks
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Available Intervals: Mon-Fri 9am- 11pm; Saturday 10am-8pm; Sunday 10am-6pm
Equipment
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Must meet platform standards found here
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Must have POTS (Plain Old Telephone System)
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