PC  Requirements
(If you do not have a computer that meets these requirements you will need to purchase one)

• A desktop/tower computer with a separate monitor is recommended.
• Dual boot machines, Netbooks, and Tablets are prohibited from use.
• All-in-One computers are not currently compatible with any client programs.
• Depending on what client program a call center chooses to service, the use of the Arise
Secure Desktop (ASD) may be required. 

 

Desktop recommendations: 

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CPU Speed:
Dual-core 2.8 GHz or better
or

Intel i class or AMD Phenom X2 class or better

*Atom, Celeron, Pentium and Opteron processors are not
permitted

Hard Drive
20 GB or more of available space
60 GB or more of total space

Memory
4 GB of RAM or better

Operating System
Windows 7 or Windows 10
Windows 8/8.1 not supported by some clients

Standard Connection and Speed
Hard-wired connection (no wireless)
Minimum 10 mbps download / Minimum 3 mbps upload

Maximum Latency Threshold
120 milliseconds (ms)

Monitor Recommendations

 

 

 

 

 

 

 

 

 

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1280 x 1024 (SXGA) screen resolution
1920 x 1080 (Full HD or 1080p)
Dual monitors may be required on some client programs
Dual monitors are not supported on programs that use the Arise Secure Desktop (ASD) device